Position Overview:
Ultimate Staffing Services is actively seeking a dedicated Patient Care Coordinator to join their client's team in Overland Park, KS. This role is essential for ensuring smooth operations within the healthcare environment, providing top-notch service to patients, and assisting in administrative tasks. The position is 100% onsite and offers a temp-to-hire opportunity.
Responsibilities:
- Receiving and triaging inbound phone calls to ensure efficient patient service.
- Handling scheduling calls via dialer or outbound queues with accuracy and care.
- Gathering and documenting demographics, plan information, patient history, and other relevant data in the pharmacy application as necessary.
- Contacting physicians for any missing or required information to complete patient records.
- Processing document intake queues for pharmacy technician processing.
- Preparing shipping materials for packing stations to ensure timely medication deliveries.
- Scheduling medication deliveries and ensuring proper communication with patients.
- Performing other related duties as assigned by management to support the overall function of the department.
Qualifications:
- High school diploma, general education degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience.
- Preferred computer skills include Microsoft Office (Word, Excel, PowerPoint, Office, Teams).
- Good communication skills, both written and verbal, are preferred.
- Must be capable of lifting up to 50 lbs if needed.
Requirements:
- Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience is a plus.
- Experience working in a healthcare/pharmaceutical industry environment is a must.
- Understanding of challenges associated with patients' medical conditions.
- Must be able to work on-site in Overland Park, KS.
Work Hours:
Benefits:
The role offers competitive pay at $22 per hour, with the potential for permanent hire after the temporary period. This position does not offer remote work options.
Additional Details:
This department will never have a remote option, and candidates must be able to lift 50 lbs. The role offers a temp-to-hire opportunity with a max and min pay of $22 per hour.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.